Individual Reflection Communication

Question: Discuss about the Individual Reflection Communication. Answer: Introduction: Effective business communication plays a crucial role in the achievement of set goals.The manner by which people within an organization communicate to each other matter a lot in the realization of set goals (Boud, 2013). From my experience, there is no firm that can excel in the existence of poor communication skills. The ability to gain a competitive advantage over the rivaling businesses and position firmly in the market for a wider customer base depends on the company's communication approach to customers. After learning the significance of communication within the workplace, I realized that the order of command when passing information from one level should be well defined. A good manager needs to nurture the skill of perfection in that he or she values the ideas and opinions of every stakeholder within the organization in decision making (Cornelissen, 2014). I have also learned that it is mandatory for managers to formulate excellent communication skills while interacting with the subordinates. Also, I have learned that for communication to be complete, there must be the communicator and the listener of the information being passed. Another revelation was that when information is being sent from one level to another, it follows a given channel which when distorted then the message will not serve the desired purpose. The barriers of communication include noise, language barrier, and inactive listening (Conrad and Newberry, 2012). Further, I observed that organizations are divided into various levels of management where different communication approaches are employed. Mostly, the bottom-up communication method is used by employees and the subordinate staff when giving suggestions to the top level management or when passing complaints (Robles, 2012). I understood that top-down communication approach is used by top management when issuing instructions and orders to the subordinates. From the case study analysis, supervisors should be time sensitive when responding to chaos and solving conflicts within the workplace. If she employed proper communication skills in the allocation of roles, this would have taken less time. Communication of relevant information should be passed promptly, and this improves the effectiveness of work performance (Cornelissen, 2014). Also, my reflection from the team I was allocated to work with is that adoption of effective communication policy assists team members in working with unity and in the same direction. However, ineffective communication plan when working in a team may result in reduced production (Boud, 2013). For example, when calling for a meeting, it is important to use a means of communication that is accessible to every team member otherwise people may not show up due to lack of information. Again, in the allocation of duties, a proper means of communication is required to enable every team member to undertake his role accordingly. Team leaders must possess excellent communication skills both verbally, non-verbally, and written. In conclusion, during my course work I had learned the meaning of business communication but with this experience, I have learned the importance of communication in the workplace and this time now in a more practical manner. Lastly, I will try to unlearn the previous concepts about communication and exhibit my new learning in effect so as to brand myself as an excellent communicator which would ultimately drive me to become a better manager. References Boud, D. (2013).Enhancing learning through self-assessment. Routledge. Conrad, D., Newberry, R. (2012). Identification and instruction of important business communication skills for graduate business education.Journal of Education for Business,87(2), 112-120. Cornelissen, J. (2014).Corporate communication: A guide to theory and practice. Sage. Robles, M. M. (2012). Executive perceptions of the top 10 soft skills needed in todays workplace.Business Communication Quarterly,75(4), 453-465.